I have a shiny new HP pc with windows 10 and I'm trying to install a third party air application. This fails saying I may not have permission, but I'm signed in with an administrator profile and have given permission with UAC.
Install log below.
I've tried installing AIR alone directly from the Adobe site with similar result.
Any suggestions would be appreciated
Phil
[2016-12-13:08:57:54] Bootstrapper begin with version 14.0.0.178 on Win x86
[2016-12-13:08:57:54] No installed runtime detected
[2016-12-13:08:57:54] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer
[2016-12-13:08:58:15] Download success
[2016-12-13:08:58:15] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer.p7
[2016-12-13:08:58:15] Download success
[2016-12-13:08:58:15] Detached signature verified
[2016-12-13:08:58:15] Begin cert chain validation
[2016-12-13:08:58:15] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2016-12-13:08:58:16] Download success
[2016-12-13:08:58:16] Begin crl download from http://crl.adobe.com/cds.crl
[2016-12-13:08:58:16] Download success
[2016-12-13:08:58:16] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2016-12-13:08:58:17] Download failure: could not retrieve crl crypt object
[2016-12-13:08:58:17] Cert chain validation succeeded
[2016-12-13:08:58:17] Launching subprocess with commandline "C:\Users\phil\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books"
[2016-12-13:08:58:23] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:08:58:23] Commandline is: -x1 "C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books"
[2016-12-13:08:58:23] No installed runtime detected
[2016-12-13:08:58:23] Invoking Application Installer for combined install
[2016-12-13:08:58:23] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR2A11.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR2A11.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books"
[2016-12-13:08:58:24] Application Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:08:58:24] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR2A11.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books"
[2016-12-13:08:58:24] No installed runtime detected
[2016-12-13:08:58:24] Validating app in folder C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books
[2016-12-13:08:58:28] Application signature verified
[2016-12-13:08:58:28] Unpackaging/validation complete
[2016-12-13:08:58:40] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR2A11.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR2A11.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu "C:\Users\phil\AppData\Local\Temp\AIRC1E1.tmp\RYA Books"
[2016-12-13:08:58:40] Relaunching with elevation
[2016-12-13:08:58:51] Subprocess Elevated sub-installer failed (-1)
[2016-12-13:08:58:59] Application Installer end with exit code 7
[2016-12-13:08:58:59] Subprocess app installer failed (7)
[2016-12-13:08:58:59] Runtime Installer end with exit code 7
[2016-12-13:08:59:00] Subprocess Runtime Installer failed (7)
[2016-12-13:08:59:00] Bootstrapper end with exit code 7
[2016-12-13:08:59:44] Bootstrapper begin with version 14.0.0.178 on Win x86
[2016-12-13:08:59:44] No installed runtime detected
[2016-12-13:08:59:44] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer
[2016-12-13:08:59:45] Download success
[2016-12-13:08:59:45] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer.p7
[2016-12-13:08:59:45] Download success
[2016-12-13:08:59:45] Detached signature verified
[2016-12-13:08:59:45] Begin cert chain validation
[2016-12-13:08:59:45] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2016-12-13:08:59:46] Download success
[2016-12-13:08:59:46] Begin crl download from http://crl.adobe.com/cds.crl
[2016-12-13:08:59:46] Download success
[2016-12-13:08:59:46] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2016-12-13:08:59:46] Download failure: could not retrieve crl crypt object
[2016-12-13:08:59:46] Cert chain validation succeeded
[2016-12-13:08:59:46] Launching subprocess with commandline "C:\Users\phil\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books"
[2016-12-13:08:59:50] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:08:59:50] Commandline is: -x1 "C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books"
[2016-12-13:08:59:50] No installed runtime detected
[2016-12-13:08:59:50] Invoking Application Installer for combined install
[2016-12-13:08:59:50] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR857A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR857A.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books"
[2016-12-13:08:59:51] Application Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:08:59:51] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR857A.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books"
[2016-12-13:08:59:51] No installed runtime detected
[2016-12-13:08:59:51] Validating app in folder C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books
[2016-12-13:08:59:55] Application signature verified
[2016-12-13:08:59:55] Unpackaging/validation complete
[2016-12-13:09:00:17] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR857A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR857A.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu "C:\Users\phil\AppData\Local\Temp\AIR70D9.tmp\RYA Books"
[2016-12-13:09:00:17] Relaunching with elevation
[2016-12-13:09:00:21] Subprocess Elevated sub-installer failed (-1)
[2016-12-13:09:02:46] Application Installer end with exit code 7
[2016-12-13:09:02:46] Subprocess app installer failed (7)
[2016-12-13:09:02:46] Runtime Installer end with exit code 7
[2016-12-13:09:02:46] Subprocess Runtime Installer failed (7)
[2016-12-13:09:02:46] Bootstrapper end with exit code 7
[2016-12-13:09:07:56] Bootstrapper begin with version 16.0.0.292 on Win x86
[2016-12-13:09:07:56] No installed runtime detected
[2016-12-13:09:07:56] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer
[2016-12-13:09:08:00] Download success
[2016-12-13:09:08:00] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.2/x86/installer.p7
[2016-12-13:09:08:00] Download success
[2016-12-13:09:08:00] Detached signature verified
[2016-12-13:09:08:00] Begin cert chain validation
[2016-12-13:09:08:00] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2016-12-13:09:08:01] Download success
[2016-12-13:09:08:01] Begin crl download from http://crl.adobe.com/cds.crl
[2016-12-13:09:08:01] Download success
[2016-12-13:09:08:01] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2016-12-13:09:08:01] Download failure: could not retrieve crl crypt object
[2016-12-13:09:08:01] Cert chain validation succeeded
[2016-12-13:09:08:01] Launching subprocess with commandline "C:\Users\phil\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books"
[2016-12-13:09:08:06] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:09:08:06] Commandline is: -x1 "C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books"
[2016-12-13:09:08:06] No installed runtime detected
[2016-12-13:09:08:06] Invoking Application Installer for combined install
[2016-12-13:09:08:06] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR1247.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR1247.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books"
[2016-12-13:09:08:07] Application Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:09:08:07] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR1247.tmp -withRuntime -url "C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books"
[2016-12-13:09:08:07] No installed runtime detected
[2016-12-13:09:08:08] Validating app in folder C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books
[2016-12-13:09:08:12] Application signature verified
[2016-12-13:09:08:12] Unpackaging/validation complete
[2016-12-13:09:08:24] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR1247.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR1247.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu "C:\Users\phil\AppData\Local\Temp\AIRE878.tmp\RYA Books"
[2016-12-13:09:08:24] Relaunching with elevation
[2016-12-13:09:08:27] Subprocess Elevated sub-installer failed (-1)
[2016-12-13:09:08:32] Application Installer end with exit code 7
[2016-12-13:09:08:32] Subprocess app installer failed (7)
[2016-12-13:09:08:32] Runtime Installer end with exit code 7
[2016-12-13:09:08:32] Subprocess Runtime Installer failed (7)
[2016-12-13:09:08:32] Bootstrapper end with exit code 7
[2016-12-13:09:10:07] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:09:10:07] Commandline is:
[2016-12-13:09:10:07] No installed runtime detected
[2016-12-13:09:10:13] Relaunching with elevation
[2016-12-13:09:10:13] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aireb2e.tmp\adobe air installer.exe -ei
[2016-12-13:09:10:16] Elevated install failed: returned error code -1
[2016-12-13:09:10:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2016-12-13:09:10:58] Runtime Installer end with exit code 7
[2016-12-13:09:18:30] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:09:18:30] Commandline is:
[2016-12-13:09:18:30] No installed runtime detected
[2016-12-13:09:18:34] Relaunching with elevation
[2016-12-13:09:18:34] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air9d74.tmp\adobe air installer.exe -ei
[2016-12-13:09:18:38] Elevated install failed: returned error code -1
[2016-12-13:09:18:38] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2016-12-13:09:18:45] Runtime Installer end with exit code 7
[2016-12-13:09:25:59] Runtime Installer begin with version 24.0.0.180 on Windows 10 x86
[2016-12-13:09:25:59] Commandline is:
[2016-12-13:09:25:59] No installed runtime detected
[2016-12-13:09:26:03] Relaunching with elevation
[2016-12-13:09:26:03] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7837.tmp\adobe air installer.exe -ei
[2016-12-13:09:26:05] Elevated install failed: returned error code -1
[2016-12-13:09:26:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2016-12-13:09:43:44] Runtime Installer end with exit code 7