For starters, I am using Windows 7.
Secondly Please note the following from the link you gave me (Copy and Paste):
Summary
This article provides information about Microsoft easy fix solutions and how to use them to resolve software issues. “Microsoft easy fix” was previously known as “Microsoft Fix it.” The article also contains information about the end of support notification for legacy Fix it solutions.
End of support notification for Fix it
If you are redirected to this article when you click the Download button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.
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IN SHORT, your link doesn't help me at all. Can we try again? Thanks! Dan Schrock