A few weeks ago Adobe Air is running perfectly on my computer.
I must have it because the software "Goalscape" is using Adobe Air.
Then i get an update for goalscape, but evvery time i try to install the update, it doesn`t work.
The message from the programm was, that i have to install a newer version of the runtime software Adobe Air.
So i try this, but it does`nt work. I delete Adobe Air completly und try to install it new. But that does`nt work.
My question. Did anyone have the same / similar problem?
Have someone a solution for this problem?
Here ist the log from Adobe Air:
You see, that i try to install it afew times.
Every install said "Programm successfully installed", bt you can`t see it in the control panel for installed software.
[2017-06-28:22:14:12] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-28:22:14:12] Commandline is:
[2017-06-28:22:14:12] No installed runtime detected
[2017-06-28:22:14:15] Relaunching with elevation
[2017-06-28:22:14:15] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\air33ed.tmp\adobe air installer.exe -ei
[2017-06-28:22:14:15] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-28:22:14:15] Commandline is: -stdio \\.\pipe\AIR_12608_0 -ei
[2017-06-28:22:14:15] No installed runtime detected
[2017-06-28:22:14:15] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-28:22:14:15] Installing msi at c:\users\rudolf~1\appdata\local\temp\air33ed.tmp\setup.msi with guid {8C9AA2C1-D07A-48E8-9DD8-471A072947F4}
[2017-06-28:22:14:17] Runtime Installer end with exit code 0
[2017-06-28:22:14:17] Elevated install completed
[2017-06-28:22:14:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2017-06-28:22:14:20] Runtime Installer end with exit code 0
[2017-06-28:22:14:20] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-28:22:14:20] Commandline is: -installupdatecheck
[2017-06-28:22:14:20] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2017-06-28:22:14:21] Performing pingback request
[2017-06-28:22:14:21] Pingback request completed with HTTP status 200
[2017-06-28:22:14:21] Starting runtime background update check
[2017-06-28:22:14:21] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/26.0.0.118/update
[2017-06-28:22:14:21] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/26.0.0.118/update to C:\Users\Rudolf Hanke\AppData\Roaming\Adobe\AIR\Updater\Background
[2017-06-28:22:14:22] Runtime update not available
[2017-06-28:22:14:22] Unpackaging cancelled
[2017-06-28:22:14:22] Runtime Installer end with exit code 0
[2017-06-28:22:14:25] Application Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-28:22:14:25] Commandline is: G:\GoalscapeDesktop.air
[2017-06-28:22:14:25] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2017-06-28:22:14:26] Unpackaging file:///G:/GoalscapeDesktop.air to C:\Users\Rudolf Hanke\AppData\Local\Temp\fla7734.tmp
[2017-06-28:22:14:29] Application signature verified
[2017-06-28:22:14:29] Unpackaging/validation complete
[2017-06-28:22:14:29] No app located for appID 'com.goalscape.app.GoalscapeDesktop' and pubID '7AC31F0C6B613204057EF6C630FDA9AC3AF1DB7F.1'
[2017-06-28:22:15:22] Converting unpackaged application to a native installation package in C:\Users\Rudolf Hanke\AppData\Local\Temp\fla540B.tmp
[2017-06-28:22:15:23] Native installation package creation succeeded
[2017-06-28:22:15:23] Starting app installation to D:\ATELIER\Goalscape. Installing app com.goalscape.app.GoalscapeDesktop.7AC31F0C6B613204057EF6C630FDA9AC3AF1DB7F.1 version 2.9.2 using the source file at file:///G:/GoalscapeDesktop.air
[2017-06-28:22:15:23] Installing msi at C:\Users\Rudolf Hanke\AppData\Local\Temp\fla540B.tmp\setup.msi with guid {03032AB5-1BBE-B61E-9A8D-044106FF514E}
[2017-06-28:22:15:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2017-06-28:22:15:23] Rolling back install of C:\Users\Rudolf Hanke\AppData\Local\Temp\fla540B.tmp\setup.msi
[2017-06-28:22:15:23] Rollback complete
[2017-06-28:22:15:23] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2017-06-28:22:15:23] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location D:\ATELIER\Goalscape -desktopShortcut -programMenu file:///G:/GoalscapeDesktop.air
[2017-06-28:22:15:23] Relaunching with elevation
[2017-06-28:22:15:26] Application Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-28:22:15:26] Commandline is: -stdio \\.\pipe\AIR_13080_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location D:\ATELIER\Goalscape -desktopShortcut -programMenu file:///G:/GoalscapeDesktop.air
[2017-06-28:22:15:26] Installed runtime (26.0.0.118) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2017-06-28:22:15:26] Unpackaging file:///G:/GoalscapeDesktop.air to C:\Users\Rudolf Hanke\AppData\Local\Temp\fla621E.tmp
[2017-06-28:22:15:28] Application signature verified
[2017-06-28:22:15:28] Unpackaging/validation complete
[2017-06-28:22:15:28] No app located for appID 'com.goalscape.app.GoalscapeDesktop' and pubID '7AC31F0C6B613204057EF6C630FDA9AC3AF1DB7F.1'
[2017-06-28:22:15:28] Converting unpackaged application to a native installation package in C:\Users\Rudolf Hanke\AppData\Local\Temp\fla69EC.tmp
[2017-06-28:22:15:29] Native installation package creation succeeded
[2017-06-28:22:15:29] Starting silent app installation to D:\ATELIER\Goalscape. Installing app com.goalscape.app.GoalscapeDesktop.7AC31F0C6B613204057EF6C630FDA9AC3AF1DB7F.1 version 2.9.2 using the source file at file:///G:/GoalscapeDesktop.air
[2017-06-28:22:15:29] Installing msi at C:\Users\Rudolf Hanke\AppData\Local\Temp\fla69EC.tmp\setup.msi with guid {03032AB5-1BBE-B61E-9A8D-044106FF514E}
[2017-06-28:22:15:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2017-06-28:22:15:29] Rolling back install of C:\Users\Rudolf Hanke\AppData\Local\Temp\fla69EC.tmp\setup.msi
[2017-06-28:22:15:29] Rollback complete
[2017-06-28:22:15:29] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2017-06-28:22:15:29] Elevated install failed: error 0 1603
[2017-06-28:22:15:29] Application Installer end with exit code 7
[2017-06-28:22:15:33] Application Installer end with exit code 7
[2017-06-29:18:00:30] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:00:30] Commandline is:
[2017-06-29:18:00:30] No installed runtime detected
[2017-06-29:18:00:36] Relaunching with elevation
[2017-06-29:18:00:36] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\airb08b.tmp\adobe air installer.exe -ei
[2017-06-29:18:00:38] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:00:38] Commandline is: -stdio \\.\pipe\AIR_12032_0 -ei
[2017-06-29:18:00:38] No installed runtime detected
[2017-06-29:18:00:38] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-29:18:00:38] Reinstalling c:\users\rudolf~1\appdata\local\temp\airb08b.tmp\setup.msi
[2017-06-29:18:00:40] Runtime Installer end with exit code 0
[2017-06-29:18:00:40] Elevated install completed
[2017-06-29:18:00:43] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-06-29:18:00:43] Runtime Installer end with exit code 5
[2017-06-29:18:11:21] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:11:21] Commandline is:
[2017-06-29:18:11:21] No installed runtime detected
[2017-06-29:18:11:44] Relaunching with elevation
[2017-06-29:18:11:44] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\air22eb.tmp\adobe air installer.exe -ei
[2017-06-29:18:11:48] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:11:48] Commandline is: -stdio \\.\pipe\AIR_9084_0 -ei
[2017-06-29:18:11:48] No installed runtime detected
[2017-06-29:18:11:48] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-29:18:11:48] Reinstalling c:\users\rudolf~1\appdata\local\temp\air22eb.tmp\setup.msi
[2017-06-29:18:11:49] Runtime Installer end with exit code 0
[2017-06-29:18:11:50] Elevated install completed
[2017-06-29:18:11:51] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-06-29:18:11:51] Runtime Installer end with exit code 5
[2017-06-29:18:18:07] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:18:07] Commandline is:
[2017-06-29:18:18:07] No installed runtime detected
[2017-06-29:18:18:09] Relaunching with elevation
[2017-06-29:18:18:09] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\air51f6.tmp\adobe air installer.exe -ei
[2017-06-29:18:18:11] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-29:18:18:11] Commandline is: -stdio \\.\pipe\AIR_6676_0 -ei
[2017-06-29:18:18:11] No installed runtime detected
[2017-06-29:18:18:11] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-29:18:18:11] Reinstalling c:\users\rudolf~1\appdata\local\temp\air51f6.tmp\setup.msi
[2017-06-29:18:18:12] Runtime Installer end with exit code 0
[2017-06-29:18:18:13] Elevated install completed
[2017-06-29:18:18:14] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-06-29:18:18:14] Runtime Installer end with exit code 5
[2017-06-30:12:16:17] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-30:12:16:17] Commandline is:
[2017-06-30:12:16:17] No installed runtime detected
[2017-06-30:12:16:19] Runtime Installer end with exit code 6
[2017-06-30:12:16:26] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-30:12:16:26] Commandline is:
[2017-06-30:12:16:26] No installed runtime detected
[2017-06-30:12:16:29] Relaunching with elevation
[2017-06-30:12:16:29] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\air6067.tmp\adobe air installer.exe -ei
[2017-06-30:12:16:29] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-30:12:16:29] Commandline is: -stdio \\.\pipe\AIR_12064_0 -ei
[2017-06-30:12:16:29] No installed runtime detected
[2017-06-30:12:16:29] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-30:12:16:29] Reinstalling c:\users\rudolf~1\appdata\local\temp\air6067.tmp\setup.msi
[2017-06-30:12:16:31] Runtime Installer end with exit code 0
[2017-06-30:12:16:31] Elevated install completed
[2017-06-30:12:16:36] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-06-30:12:16:36] Runtime Installer end with exit code 5
[2017-06-30:12:56:44] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-30:12:56:44] Commandline is:
[2017-06-30:12:56:44] No installed runtime detected
[2017-06-30:12:56:46] Relaunching with elevation
[2017-06-30:12:56:46] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\airdb51.tmp\adobe air installer.exe -ei
[2017-06-30:12:56:49] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-06-30:12:56:49] Commandline is: -stdio \\.\pipe\AIR_3160_0 -ei
[2017-06-30:12:56:49] No installed runtime detected
[2017-06-30:12:56:49] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-06-30:12:56:49] Reinstalling c:\users\rudolf~1\appdata\local\temp\airdb51.tmp\setup.msi
[2017-06-30:12:56:51] Runtime Installer end with exit code 0
[2017-06-30:12:56:51] Elevated install completed
[2017-06-30:12:56:53] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-06-30:12:56:53] Runtime Installer end with exit code 5
[2017-07-07:12:12:44] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-07-07:12:12:44] Commandline is:
[2017-07-07:12:12:44] No installed runtime detected
[2017-07-07:12:12:58] Relaunching with elevation
[2017-07-07:12:12:58] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\air954c.tmp\adobe air installer.exe -ei
[2017-07-07:12:12:58] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-07-07:12:12:58] Commandline is: -stdio \\.\pipe\AIR_9808_0 -ei
[2017-07-07:12:12:58] No installed runtime detected
[2017-07-07:12:12:58] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-07-07:12:12:59] Reinstalling c:\users\rudolf~1\appdata\local\temp\air954c.tmp\setup.msi
[2017-07-07:12:13:00] Runtime Installer end with exit code 0
[2017-07-07:12:13:00] Elevated install completed
[2017-07-07:12:13:03] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-07-07:12:13:03] Runtime Installer end with exit code 5
[2017-07-07:12:57:50] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-07-07:12:57:50] Commandline is:
[2017-07-07:12:57:50] No installed runtime detected
[2017-07-07:12:57:57] Relaunching with elevation
[2017-07-07:12:57:57] Launching subprocess with commandline c:\users\rudolf~1\appdata\local\temp\airbe2f.tmp\adobe air installer.exe -ei
[2017-07-07:12:57:57] Runtime Installer begin with version 26.0.0.118 on Windows 7 x86
[2017-07-07:12:57:57] Commandline is: -stdio \\.\pipe\AIR_8928_0 -ei
[2017-07-07:12:57:57] No installed runtime detected
[2017-07-07:12:57:57] Starting silent runtime install. Installing runtime version 26.0.0.118
[2017-07-07:12:57:57] Reinstalling c:\users\rudolf~1\appdata\local\temp\airbe2f.tmp\setup.msi
[2017-07-07:12:57:59] Runtime Installer end with exit code 0
[2017-07-07:12:57:59] Elevated install completed
[2017-07-07:12:58:01] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2017-07-07:12:58:01] Runtime Installer end with exit code 5