Also, tried reinistalling latest version of Adobe AIR but a message appears saying that the latest version of Adobe AIR is already installed, even though I thought I had unistalled it with the help of Microsoft Fix it (i.e. it no longer appeared in the least of programs installed on the computer).
I am using a Samsung laptop with Windows 7.
Following my latest attempt to install the application, I located the Adobe AIR log:
[2013-11-29:20:21:14] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:21:14] Commandline is:
[2013-11-29:20:21:14] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:21:18] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-11-29:20:21:18] Runtime Installer end with exit code 0
[2013-11-29:20:21:37] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:21:37] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
[2013-11-29:20:21:37] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:21:37] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-11-29:20:21:58] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:21:58] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
[2013-11-29:20:21:58] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:21:58] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-11-29:20:22:03] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:22:03] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
[2013-11-29:20:22:03] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:22:03] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]