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Re: Adobe AIR problems keeping Muse from installing - Can't install, uninstall or fix AIR

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I finally got it to work!

 

Marydesigns, you may have already this, but this is what worked for me:

 

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From http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.htm l (not sure how i never stumbled across that page during the past few days)

 

 

 

-Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it.

 

 

-Open the Terminal application in your Applications/Utilities folder.  Run the following commands:

 

  sudo chmod -R ug=rwx,o=rx /Applications/Adobe

sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/

sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/

sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/

 

NOTE: Terminal may state that some of these directories don't exist. Don't worry about it. It told me that 2 of them didn't exist, but this process still fixed my problem

 

-Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command:

1. whoami

 

2. sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/

 

Again, Terminal may alert you that this directory doesn't exist. Just ignore it.

Close the Terminal application and rerun the Adobe AIR  installer.

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That got AIR working. I was then able to install Muse manually (not with Creative Cloud) by downloading it from http://adobe.com/go/muse_latest_mac

 

Hopefully this works for you!

 



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