I'm on a iMac 27 inch running 10.9.2. Believe it or not I've been all over the place and back for 2 days.
I can't get Adobe AIR on my computer. Adobe Muse support told me that AIR is the reason that Muse won't go onto my computer and sends me to support for AIR, which promptly told me that I needed to come to the forum for help and would not connect me back to the support for Muse.
I have read some of the stuff here but it's not helping. I was having the issue that Matthew was having here: http://forums.adobe.com/message/3628339.
So I manually uninstalled by throwing these items in the trash as instructed by Chris (because I'm afraid of Terminal):
/Applications/Utilities/Adobe AIR Application Installer.app
/Applications/Utilities/Adobe AIR Uninstaller.app
/Library/Frameworks/Adobe AIR.framework (the 3 I found where NOT in this folder. I searched and found them in Spotlight and later when I "put back" from the trash it put them somewhere with Flash CS6)
/Users/<username>/Library/Application Support/Adobe/AIR
Then I rebooted the computer and tried to install the new installation that support gave me in a chat window today and again got this error AGAIN:
Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
Then I tried installing Adobe Muse that I was also given today because CC app keeps "installing" and saying it's on my computer but it is not. This says that it is going to install AIR because it needs it to work and I thought MAYBE it would be successful but it is not. It gives this error message:
"Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author Error #2038".
Incidentally, as somewhat indicated above, I have put the items that I manually uninstalled which were in the trash, back where they were, since it didn't fix anything.
A few other things to note:
1. I don't seem to have AIR in the Adobe AIR.framework in my System Library folder at all. There are however three variations of those in another folder somewhere with CS6 Flash (I can't find it again sorry)
2. I don't have that thing about "Automatic graphics switching" in my Energy Saving Panel.
3. I did Chris said in this post (http://forums.adobe.com/message/4053110#4053110) and this is what it said:
Adobe AIR is currently not installed
Installing version 4.0.0.1390
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
failed (consult log)
Here is my Adobe AIR Log, can somebody please help me?
Mar 25 12:54:08 Monster-Mac.local Install Adobe Muse[89516]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 12:54:20 Monster-Mac.local Install Adobe Muse[89516]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 12:54:21 Monster-Mac.local Install Adobe Muse[89516]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: No installed runtime detected
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Invoking Application Installer for combined install
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: No installed runtime detected
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:28 Monster-Mac.local Adobe AIR Application Installer[89526]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Application signature verified
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Unpackaging/validation complete
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 12:55:11 Monster-Mac.local Adobe AIR Application Installer[89526]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Relaunching with elevation
Mar 25 12:55:19 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-227d27b pid:89526 refs=7 @ 0x7fb992813550 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x227f27d pid=89535 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 12:55:19 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x227d27b, securitySessionID=0x186a4, err=-13066
Mar 25 12:55:19 Monster-Mac.local authexec[89537]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: No installed runtime detected
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Application signature verified
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Unpackaging/validation complete
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Starting silent combined runtime and app install.
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5bt0z7/temp/Versions/Current: Invalid argument
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Rollback complete
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89526]: Elevated install failed: error 2038 Error #2038
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Subprocess app installer failed (7)
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer end with exit code 7
Mar 25 13:02:03 Monster-Mac.local Install Adobe Muse[89620]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 13:02:15 Monster-Mac.local Install Adobe Muse[89620]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 13:02:16 Monster-Mac.local Install Adobe Muse[89620]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Invoking Application Installer for combined install
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:20 Monster-Mac.local Adobe AIR Application Installer[89627]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Application signature verified
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Unpackaging/validation complete
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:28 Monster-Mac.local Adobe AIR Application Installer[89627]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Relaunching with elevation
Mar 25 13:02:35 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-2298296 pid:89627 refs=7 @ 0x7fb992949790 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x2299297 pid=89630 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:02:35 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x2298296, securitySessionID=0x186a4, err=-13066
Mar 25 13:02:35 Monster-Mac.local authexec[89635]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: No installed runtime detected
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Application signature verified
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Unpackaging/validation complete
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Starting silent combined runtime and app install.
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.w78PmA/temp/Versions/Current: Invalid argument
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Rollback complete
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89627]: Elevated install failed: error 2038 Error #2038
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Subprocess app installer failed (7)
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer end with exit code 7
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: could not initialize summary table for Adobe AIR
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: mounted Adobe AIR on device disk11s2
Mar 25 13:07:48 Monster-Mac.local mds[38]: (Normal) Volume: volume:0x7fff1a206800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Commandline is: -psn_0_36328099
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: No installed runtime detected
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Relaunching with elevation
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Mar 25 13:08:02 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22a52a3 pid:89691 refs=7 @ 0x7fb990730330 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22a62a4 pid=89695 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:08:02 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22a52a3, securitySessionID=0x186a4, err=-13066
Mar 25 13:08:02 Monster-Mac.local authexec[89699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Commandline is: -ei
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: No installed runtime detected
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Starting silent runtime install. Installing runtime version 4.0.0.1390
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.RDUdHS/temp/Versions/Current: Invalid argument
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Rollback complete
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer end with exit code 7
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:31 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer end with exit code 7
Mar 25 13:08:31 Monster-Mac com.apple.launchd.peruser.501[167] ([0x0-0x22a52a3].com.adobe.air.Installer[89691]): Exited with code: 7
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Commandline is:
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: No installed runtime detected
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:55 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer end with exit code 6
Mar 25 13:37:55 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89848]): Exited with code: 6
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Commandline is:
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: No installed runtime detected
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Relaunching with elevation
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -ei
Mar 25 13:38:29 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22d22d0 pid:89852 refs=7 @ 0x7fb9906d7750 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22d32d1 pid=89855 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:38:29 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22d22d0, securitySessionID=0x186a4, err=-13066
Mar 25 13:38:29 Monster-Mac.local authexec[89858]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Commandline is: -ei
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: No installed runtime detected
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Starting silent runtime install. Installing runtime version 3.8.0.1280
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5xtfEz/temp/Versions/Current: Invalid argument
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Rollback complete
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89852]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89852]): Exited with code: 7
NSApplicationBundleIdentifier = "com.adobe.air.Installer";
NSApplicationName = "Adobe AIR Installer";
NSApplicationPath = "/Applications/Utilities/Adobe AIR Uninstaller.app";
NSWorkspaceApplicationKey = <NSRunningApplication: 0x610000112bd0 (com.adobe.air.Installer - 89852)>;
Mar 25 13:55:07 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.ApplicationInstaller.46320[89937]): Exited with code: 4
Thank you in advance.