I've been trying to install Adobe AIR on one of our users computers, but it keeps failing installation.
While installing, it gives a prompt saying
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator"
I've tried a few things already, but I just can't get it to work.
Hope someone can help me.
This is the installation log:
[2015-05-08:11:13:30] Runtime Installer begin with version 17.0.0.144 on Windows 7 x86
[2015-05-08:11:13:30] Commandline is:
[2015-05-08:11:13:30] No installed runtime detected
[2015-05-08:11:13:45] Relaunching with elevation
[2015-05-08:11:13:45] Launching subprocess with commandline c:\users\kristeja\appdata\local\temp\airb829.tmp\adobe air installer.exe -ei
[2015-05-08:11:13:45] Runtime Installer begin with version 17.0.0.144 on Windows 7 x86
[2015-05-08:11:13:45] Commandline is: -stdio \\.\pipe\AIR_43004_0 -ei
[2015-05-08:11:13:45] No installed runtime detected
[2015-05-08:11:13:45] Starting silent runtime install. Installing runtime version 17.0.0.144
[2015-05-08:11:13:45] Installing msi at c:\users\kristeja\appdata\local\temp\airb829.tmp\setup.msi with guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-05-08:11:13:46] Could not create directory at \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[2015-05-08:11:13:46] Error occurred during copy operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller" errorID=3003]
[2015-05-08:11:13:46] Rolling back install of c:\users\kristeja\appdata\local\temp\airb829.tmp\setup.msi
[2015-05-08:11:13:47] Rollback complete
[2015-05-08:11:13:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller" errorID=3003]
[2015-05-08:11:13:47] Runtime Installer end with exit code 7
[2015-05-08:11:13:49] Runtime Installer end with exit code 7
[2015-05-08:11:16:46] Runtime Installer begin with version 17.0.0.144 on Windows 7 x86
[2015-05-08:11:16:46] Commandline is:
[2015-05-08:11:16:46] No installed runtime detected
[2015-05-08:11:16:50] Relaunching with elevation
[2015-05-08:11:16:50] Launching subprocess with commandline c:\users\kristeja\appdata\local\temp\airb53c.tmp\adobe air installer.exe -ei
[2015-05-08:11:16:50] Runtime Installer begin with version 17.0.0.144 on Windows 7 x86
[2015-05-08:11:16:50] Commandline is: -stdio \\.\pipe\AIR_20124_0 -ei
[2015-05-08:11:16:50] No installed runtime detected
[2015-05-08:11:16:50] Starting silent runtime install. Installing runtime version 17.0.0.144
[2015-05-08:11:16:50] Installing msi at c:\users\kristeja\appdata\local\temp\airb53c.tmp\setup.msi with guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-05-08:11:16:51] Could not create directory at \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[2015-05-08:11:16:51] Error occurred during copy operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller" errorID=3003]
[2015-05-08:11:16:51] Rolling back install of c:\users\kristeja\appdata\local\temp\airb53c.tmp\setup.msi
[2015-05-08:11:16:52] Rollback complete
[2015-05-08:11:16:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory \Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller" errorID=3003]
[2015-05-08:11:16:52] Runtime Installer end with exit code 7
[2015-05-08:11:16:56] Runtime Installer end with exit code 7
[2015-05-08:11:21:56] Runtime Installer begin with version 17.0.0.144 on Windows 7 x86
[2015-05-08:11:21:56] Commandline is: ?
[2015-05-08:11:21:56] No installed runtime detected
[2015-05-08:11:21:56] Runtime Installer end with exit code 2