Hi,
I'm asking this question as i have done some research on the web and adobe forums and cant really fin an answer for Adobe Air support on Windows 2012 R2.
Our customers work on an application that has been developed in Adobe Air on their Windows 2003 terminal server environments. Now that Windows 2003 Live is coming to an end we have been migrating them to Windows 2012 R2 however we have encounter with he problem that Adobe Air and the client application crashes.
The first problem starts when installing Adobe Air, after finishing the installation and with setup indication that was installed successfully the attached error appears right away. If i ignore this error and i install the client application it instals ok but after being running for 20 sec it crashes.
i have tried installed the following:
1. Installed all Microsoft updates for Windows 2012 R2 server as of May 11, 2015
2. Installed adobe air as Domain Administrator
3. Installed adobe air as local Administrator
4. Installed Adobe Air with elevated Administrator Rights under both domain/local Administrator accounts
We have encountered the same issue in all the Windows 2012 R2 environments.
I researched support for Windows 2012 R2 and i could find nothing, the official Tech Aspect Pages for Adobe Air does not mention at All support for windows 2012/2012 R2 ( Adobe AIR | Tech specs | Adobe AIR | System requirements )
We are currently running Windows Server 2012 R2 Standard Build 9600 fully updated and licensed.
The environments are virtual Machine Running on Xen servers ver. 6.5 with Xen Tools installed
We are installing Adobe Air v 17.0.0.144
According to the client application developer it should work but as far as i can see Adobe Air does not seem o be supported so not sure if they assume it works or they have really tested. This is why i'm trying to get more information to at least confirm that Adobe Air is a product that supports Windows 2012 R2 Server
Can anyone please advise if Adobe Air is supported on Windows 2012 R2 environment and if it is, can you help me out to troubleshoot the installation issue to get things going?
Thanks.
