My Frontier technician removed the program that got onto my computer when I made the mistake of trying to comply with the demand, but it still comes back every time I turn on the computer, even though when I at first tried to comply, installation was incompatible with my PC desktop. I don't want to install it, I want it gone. When I finally saw what it was, I selected "Quit"every time is appeared, but it didn't quit. It came back, over and over. I have no cell phone or other devices, and once I saw that Adobe Air was for icloud, itunes and games, I called my Frontier tech support to have it removed at the source (we thought). It didn't work. Then I called an Adobe technician for help. He was on Chat with me for over an hour and finally referred me to the community. I am grateful for whatever help you can give me. Can anyone teach me how to solve this problem in non-technical language? Three other people posted this problem but the two people who replied used confusing technical language without clear instructions, and there was no answer or solution. The two persons who made suggestions did not explain how to follow them, so people were frustrated. The last person to ask did so on Nov. 20, 2008. Surely someone among the three people asking found a way out of the problem, but no one shared how. Has anyone overcome this problem? It's terribly aggravating. Thank you so much!
↧
