Adobe Community: Message List - AIR Installation Issues

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Re: Can't install Adobe Air 30.0.0.107 and above versions on Windows Server...

January 2, 2019, 6:08 am

Additional information: "RaiseFailFastException" function is not part of Windows Server 2008 Kernel.dll file. Please check below screen capture for Windows Server 2008 Server Kernel32.dll function...

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Re: Can't get Adobe Air 31.0.0.96 Installed on Windows Server 2008

January 10, 2019, 10:01 pm

Hi, We are trying to isolate this issue on Windows Server 2008. In Between, we recommend you to upgrade to Windows Server 2008 R2 which is the latest version and doesn't have this issue. Thanks!

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Re: Uninstall Adobe Air

January 10, 2019, 1:04 pm

I double clicked the "Adobe AIR Uninstaller" and it gives me message that Adobe Air is already installed. My installer and uninstaller are both dated 2/2/13. Versions 3.6.0.5970

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Re: iOS 12.1 SDK support soon?

January 24, 2019, 12:48 pm

Are you uploading your compiled app from Xcode 10.1?

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I already installed AIR, but it tells me I didn't. Help?

January 24, 2019, 1:34 pm

Hi, this is my first forum, so I'm not sure which community I post this to. Anyway, I installed an app that needed Adobe AIR, so I went to install it, and it says I apparently have it. But for some...

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Re: I already installed AIR, but it tells me I didn't. Help?

January 24, 2019, 1:42 pm

Moving this discussion to the AIR Installation Issues forum.

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air offline installer download

February 1, 2019, 11:55 am

How do I install Adobe Air on computers that are isolated from the internet. Is there Adobe Air offline installer? thanksOttavio

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Daily update alerts to install Adobe Air which I do not want. I select "Quit"...

February 7, 2019, 9:37 am

My Frontier technician removed the program that got onto my computer when I made the mistake of trying to comply with the demand, but it still comes back every time I turn on the computer, even though...

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Re: Can't get Adobe Air 31.0.0.96 Installed on Windows Server 2008

February 11, 2019, 8:50 pm

I am running Windows 2008 R2 and I am having this issue.

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Re: iOS 12.1 SDK support soon?

February 13, 2019, 2:22 am

Is there any update on this issue please with more detail other than 'we're looking into it'? People have been asking about this since last December and March is fast approaching. All developers using...

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Re: iOS 12.1 SDK support soon?

February 13, 2019, 2:24 am

There's a new Air 32 beta release out today built with iOS 12.1 SDK.

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Re: iOS 12.1 SDK support soon?

February 13, 2019, 2:27 am

Thanks Lars, much appreciated

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Re: iOS 12.1 SDK support soon?

February 13, 2019, 2:29 am

Thanks Adobe AIR team

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Re: Where can i find SCUP catalogue for Adobe Shockwaye player and Adobe Air

February 20, 2019, 12:51 am

Where I can find the SCUP catalog for Adobe Shockwave player

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Adobe Air won't let me download Adobe Air without Adobe Air

February 23, 2019, 1:28 pm

When I try to download Adobe Air it won't let me download it giving me an error. I get this error with other programs when trying to use them that require adobe air.

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

February 24, 2019, 9:01 pm

Hi, Could you please share the following information :1. Operating System Version2. Web Browser3. The site from which you are downloading Adobe AIR.Please use Adobe - Adobe AIR to download Adobe AIR....

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Re: Where can i find SCUP catalogue for Adobe Shockwaye player and Adobe Air

February 24, 2019, 10:23 pm

Hi, You can use Adobe - Player Licensing : Distribution Strategies page to download Adobe Flash Player catalog. Thanks !

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Re: Where can i find SCUP catalogue for Adobe Shockwaye player and Adobe Air

February 25, 2019, 9:55 pm

Adobe Flash Player Catalog is already imported, we need adobe shockwave player catalog

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Re: Where can i find SCUP catalogue for Adobe Shockwaye player and Adobe Air

February 25, 2019, 10:42 pm

Hi, This is "Adobe Flash Player" forum. You can post this to "Adobe Shockwave Player" forum. Thanks!

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

February 27, 2019, 5:21 pm

I'm having the exact same issue.using Microsoft edgeand I downloaded from Adobe - Adobe AIR

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

March 1, 2019, 6:34 pm

I am using Microsoft edge and the webstite I have been using is Adobe - Adobe AIR

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

March 19, 2019, 3:21 pm

The issue persists and it also won't allow me to use programs that it previously would. it also seems that adobe air disappeared from my installed programs but I can't reinstall it until this issue is...

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Re: Adobe AIR Settings Manager

March 21, 2019, 2:40 pm

I get a "Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I get the same...

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IOS App fails at 70%

March 31, 2019, 12:40 pm

I have created an App that has installed before now wont install. I have Downloaded AIR 32 beta and have set the Architecture to 64 but when I download the app to the phone the progress clock...

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Re: IOS App fails at 70%

April 4, 2019, 1:58 am

Worked out I was using the wrong certificate.

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Adobe Air Application Mac Distribution Notarisation

April 11, 2019, 8:47 am

Hi, And so another Mac hurdle has presented itselfNotarizing Your App Before Distribution | Apple Developer Documentation We currently delivery our application packaged up in a DMG file. This is...

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Adobe Air 32.0.0.116 killed Pandora

April 11, 2019, 12:55 pm

After upgrade yesterday from Air 32.0.0.89 to 32.0.0.116 Panwora on Windows 10 desktop no longer generates any sound. Web version is ok. Tried to find 32.0.0.089 but no longer availab le. Running...

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Re: Adobe Air 32.0.0.116 killed Pandora

April 11, 2019, 2:40 pm

I ran into the same exact issue. I was able to find a page with previous versions of Adobe Air. I uninstalled the new (broken) version, reinstalled the older (working version) and then everything...

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Re: Adobe Air 32.0.0.116 killed Pandora

April 11, 2019, 11:24 pm

Thread moved from AIRHelp. That forum is for a form of online help produced use AIR.

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Cannot install Adobe Air at all, and have tried everything I can find

April 13, 2019, 8:48 am

I've been working on this for a month now. I need to install Adobe Air 29 so I can watch my downloaded VUDU movies. I did have it on my computer, but it updated to the latest Adobe Air and then it...

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Re: Cannot install Adobe Air at all, and have tried everything I can find

April 15, 2019, 3:48 am

Hi, Could you please share the Adobe Air Install.log file present at C:\Users\Username\AppData\Local\Adobe\AIR\logs. Upload the file to Document Cloud (How to share a file using Adobe Document Cloud )...

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Re: Cannot install Adobe Air at all, and have tried everything I can find

April 15, 2019, 4:39 am

Here is the Log file.: I cannot upload it to Adobe it keeps wanting something in German on yoursite. I don‘t speak it and I don’t understand what is written. Von: Kajal Singh...

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Adobe Air compatible with Windows 10 1709

May 13, 2019, 6:15 am

Hi! I need some answers regarding Adobe Air. We have 2 versions of Air, Adobe Air 1.0.0.2.7.1.19610 and Adobe Air 3.6.0.5970. My question is if these versions works correctly in Windows 10 build 1709?...

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Re: Error Message During Install

May 21, 2019, 10:33 am

Thank you so much! I've bought the exact same national geographic CDs, and I've got the same error as well! was desperate until I found your answer! You're truly a lifesaver! Again, millions of thanks!

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Why can't I install an Adobe AIR package without admin rights?

May 24, 2019, 12:54 pm

OS: Windows 10I would like to install Scratch 2.0 for windows, but locally (For my user only) as I do not have admin. I set the AIR installer to install to my Documents folder, but an Admin prompt...

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Re: Why can't I install an Adobe AIR package without admin rights?

May 26, 2019, 10:29 pm

Hi, Could you please tell us why you want to install an Adobe AIR package without admin rights? We don't recommend it. Thanks!

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AIR runtime installation failed

June 6, 2019, 12:11 pm

We distribute our application via a AIR native installer.Since a few days the installation does not work on computers (Windows and Mac) where the Adobe AIR runtime has not been installed yet. You will...

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Re: AIR runtime installation failed

June 9, 2019, 8:21 am

I may have the same issue. I am trying to install an application that uses AIR, and it produces that same popup. I can't tell where the system requirements link goes to, as I do not have a sniffer. I...

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Re: AIR runtime installation failed

June 10, 2019, 2:28 pm

@adobe can we please have an update ASAP ?

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Re: AIR runtime installation failed

June 24, 2019, 8:50 am

We are seeing an increasing number of users report this problem and no way to diagnose or fix. Adobe, please help!

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Re: AIR runtime installation failed

June 24, 2019, 10:14 am

This should be fixed as of this morning. Please let me know if you're still encountering problems with either the native or badge installs. Thanks,Chris

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Re: AIR runtime installation failed

June 27, 2019, 11:35 am

I just created a AIR package and I get the same error that "The application requires an update to Adobe AIr that is not available for your system. On the latest AIR (32.0.0.116) Windows 10. Thanks

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Re: AIR runtime installation failed

July 1, 2019, 3:25 am

We are still getting the same error. Adobe, please help!

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

August 4, 2019, 4:44 pm

over half a year later and I'm still having the same problem and no one has helped me with it so I hope its not a very common issue.

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Re: Adobe Air won't let me download Adobe Air without Adobe Air

August 4, 2019, 5:37 pm

im starting to think that this problem will never be fixed and I might have to do a full reformatting of my computer which still might not work

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Re: AIR runtime installation failed

August 7, 2019, 9:11 am

Just wondering about the general timing of these issues lately.Is Adobe migrating the back-end services relating to AIR runtime, such as it's native installer towards Harman? I've just witnessed this...

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Adobe AIR application update failed

August 8, 2019, 2:01 am

Hey guys, Been having problems trying to update our AIR applications via its native processes.Wondering if there's a current trend of runtime/SDK versions that are supported/deprecated and...

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Re: AIR runtime installation failed

August 10, 2019, 11:02 am

I was having this problem on Windows 7 and was able to resolve it by first installing the latest version of Adobe AIR.

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Adobe AIR Unable to Install

August 19, 2019, 10:21 am

I have been having trouble the past few days getting Adobe AIR to install on Windows 10 systems (either an upgrade to a previous version of AIR, or fresh installs on clean builds). When attempting to...

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Re: Adobe AIR Unable to Install

August 19, 2019, 10:34 am

Moving this discussion to the AIR Installation Issues forum.

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