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Channel: Adobe Community: Message List - AIR Installation Issues
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AIR runtime installation failed

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We distribute our application via a AIR native installer.

Since a few days the installation does not work on computers (Windows and Mac) where the Adobe AIR runtime has not been installed yet.

 

You will get the following error message:

This application requires an update to Adobe AIR that is not available for your system. Please view the system requirements for Adobe AIR and update your system accordingly.

 

It seems that the download results in a 404 error.

I verified it with the help of a sniffer. The URL to the runtime downloads is not available.

 

That means that every new customer who hasn't installed the AIR runtime gets this error.

 

Can you give me an estimate of when this issue will be resolved?


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