I was having this problem on Windows 7 and was able to resolve it by first installing the latest version of Adobe AIR.
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Adobe Community: Message List - AIR Installation Issues
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Channel Details:
- Title: Adobe Community: Message List - AIR Installation Issues
- Channel Number: 13043779
- Language: English
- Registered On: May 14, 2013, 2:47 am
- Number of Articles: 1787
- Latest Snapshot: August 19, 2019, 10:06 pm
- RSS URL: http://forums.adobe.com/community/feeds/messages?community=4430
- Publisher: https://forums.adobe.com/community/air/installation?view=discussions
- Description: Most recent forum messages
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