I have been having trouble the past few days getting Adobe AIR to install on Windows 10 systems (either an upgrade to a previous version of AIR, or fresh installs on clean builds).
When attempting to install, I get the following error
Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your system administrator. Please contact your administrator.
Of course, I am the system administrator. I have tried running as administrator. I have tried as a different administrator. I have tried turning off UAC. I have tried turning on UAC. I have tried compatibility modes. I have reached out to Adobe support who suggested I come here for help.
[Install log]
[2019-08-19:10:16:45] Runtime Installer begin with version 32.0.0.125 on Windows 10 x86
[2019-08-19:10:16:45] Commandline is:
[2019-08-19:10:16:45] No installed runtime detected
[2019-08-19:10:16:49] Relaunching with elevation
[2019-08-19:10:16:49] Launching subprocess with commandline c:\users\******~1\appdata\local\temp\air6307.tmp\adobe air installer.exe -ei
[2019-08-19:10:16:53] Elevated install failed: returned error code -1
[2019-08-19:10:16:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2019-08-19:10:19:32] Runtime Installer end with exit code 7
Any help would be appreciated. This is creating an impact as an application is dependent upon Adobe AIR